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I have purchased SolidVPN but my account is still inactive

  • It may take up to 40 minutes for payment by credit card to be verified.

  • Payments via iDeal (Netherlands) may take up to 40 minutes to be verified.

  • Payments made through coin may require up to 24 hours of verification.

It's very likely that your payment will be mismarked for fraud. If so, your payment will be refunded to your credit card. To complete the purchase, you need to contact our support staff and provide proof that there is no fraud.

As always, if you have any questions or want to know the latest payment situation, please contact our support team.